Instant index issue

#316571

Resolved Abdul Rahim
3 years, 9 months ago

Rank Math pro

Getting the below error message while trying to use the Google: Publish/update URL option

12:59:21 PM update: https://www.xxxxx.com/cxxxxi/
{
“readyState”: 4,
“responseText”: “<p>There has been a critical error on this website.</p><p>Learn more about troubleshooting WordPress.</p>”,
“status”: 500,
“statusText”: “error”
}
——————————————————–
12:59:11 PM getstatus: https://www.xxxxx.com/cxxxxi/
{
“readyState”: 4,
“responseText”: “<p>There has been a critical error on this website.</p><p>Learn more about troubleshooting WordPress.</p>”,
“status”: 500,
“statusText”: “error”
}
——————————————————–

Can you please let me know how to fix it

Viewing 1 replies (of 1 total)

Reinelle
3 years, 9 months ago

Hello,

Thank you for contacting Rank Math and bringing your concern to our attention. I’m sorry for any inconvenience this issue may have caused you.

Usually, the 500 errors indicate a server issue, so there might some more information about the error on your server log. You can get in touch with your web host to check for that as it will help us determine what is causing the error on your website.

Meanwhile, we recommend that you go through the article again to set up the plugin from the very beginning and let us know if the issue still persists:
https://rankmath.com/blog/google-indexing-api/

I hope that helps.

Thank you.

RankBot
3 years, 8 months ago

Hello,

Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

Thank you.

Viewing 1 replies (of 1 total)

The ticket ‘Instant index issue’ is closed to new replies.