Instant Index APO error

#461146
  • Resolved DJ Longhurst
    Rank Math free

    Hi this has stopped working creating 403 error
    I rest the API key and when I check it it directs to the homepage and not the white page with the key on it

Viewing 15 replies - 1 through 15 (of 15 total)
  • Hello,

    Thanks for contacting us, and sorry for any inconvenience that might have been caused due to that.

    In order to fix 403 forbidden error with instant indexing, please follow the URL I’ve shared below:
    https://rankmath.com/kb/fix-403-forbidden-error-indexnow/

    Let us know how it goes. Looking forward to helping you.

    Thank you.

    I have reset the api still ( as I said) still doesn’t work

    Anas
    Rank Math business

    Hello,

    Please follow these steps:

    1. Go to Rank Math > Instant Indexing > Settings > API Key > Change Key

    2. Copy the new API key, and create a txt file in the root directory of your website.

    The name of the file should be yourapikey.txt, and the content of the file should be your API key.

    Here is a screencast for your reference:
    https://i.rankmath.com/OUWNtG

    Let us know how it goes.

    We are here to assist you.

    OK that works re verify api key but all instant indexes are still 403 errors

    Hello,

    In that case, we might need to take a closer look at the settings. Please edit the first post on this ticket and include your WordPress & FTP logins in the designated Sensitive Data section.

    Please do take a complete backup of your website before sharing the information with us.
    Sensitive Data Section

    It is completely secure and only our support staff has access to that section. If you want, you can use the below plugin to generate a temporary login URL to your website and share that with us instead:

    https://wordpress.org/plugins/temporary-login-without-password/

    You can use the above plugin in conjunction with the WP Security Audit Log to monitor what changes our staff might make on your website (if any):

    https://wordpress.org/plugins/wp-security-audit-log/

    We really look forward to helping you.

    Hello,

    I have updated the sensitive data as requested. Can you please check further?

    Thank you.

    Thanks

    Anas
    Rank Math business

    Hello,

    I logged in to your website, changed the API key, and created a new API key txt file.

    IndexNow is now working fine.

    Check the screenshot in the sensitive data section.

    Let us know if you have any questions.

    We are here to assist you.

    Great thanks. I did that but hey all great.
    Last question – it’s great in indexes whenever you edit and save – but is that going to result in too much API usage for Google?

    Hello,

    Yes, it is possible to consume API usage if you are frequently updating or publishing content on your website. I suggest updating the content only if needed.

    Additionally, you can disable auto submission if you wish to just manually submit the content. You may configure that in the Instant indexing settings page as well.

    Hope that helps.

    Looking forward to helping you.

    Hello,

    I have updated the sensitive data as requested. Can you please check further?

    Thank you.

    Hi That works fine but I have another site that has 403 errors too. The api key seems OK though. I have edited the Sensitive Data
    Thanks

    Anas
    Rank Math business

    Hello,

    I changed the IndexNow API key, IndexNow is now working fine.

    Please check and let us know if you have any questions.

    We are here to assist you.

    Hi

    This is still not working but I think you are confused now as I have added details to another site that is having the same 403 error but the ap1 key is verified. So the second site is siteshack.com.au and the sensitive data is now for this site
    thanks

    Anas
    Rank Math business

    Hello,

    On this website, Google Instant Indexing API is returning a 403 error.

    Please follow these steps to fix the issue:
    https://rankmath.com/blog/google-indexing-api/#num-6-2-403-permission-denied-failed-to-verify-the-url-ownership

    Don’t hesitate to get in touch if you have any other questions.

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 15 replies - 1 through 15 (of 15 total)

The ticket ‘Instant Index APO error’ is closed to new replies.