Installing Rank Math throws a critical wp error

#183563
  • Resolved Thorsten

    4 years, 10 months ago

    Rank Math free

    After installing RANK MATH the complete website is down. WordPress says that there’s a critical error. Enableing the debugging mode it gives me that information. What can I do???

    WordPress-Datenbank-Fehler: [Table ‘lokalp_db1.hub_actionscheduler_actions’ doesn’t exist]
    SELECT a.action_id FROM hub_actionscheduler_actions a WHERE a.hook=’action_scheduler/migration_hook’ AND a.status=’in-progress’ ORDER BY scheduled_date_gmt DESC LIMIT 1

    WordPress-Datenbank-Fehler: [Table ‘lokalp_db1.hub_actionscheduler_actions’ doesn’t exist]
    SELECT a.action_id FROM hub_actionscheduler_actions a WHERE a.hook=’action_scheduler/migration_hook’ AND a.status=’pending’ ORDER BY scheduled_date_gmt ASC LIMIT 1

    WordPress-Datenbank-Fehler: [Table ‘lokalp_db1.hub_actionscheduler_actions’ doesn’t exist]
    SELECT a.action_id FROM hub_actionscheduler_actions a WHERE a.hook=’action_scheduler/migration_hook’ AND a.status=’in-progress’ ORDER BY scheduled_date_gmt DESC LIMIT 1

    WordPress-Datenbank-Fehler: [Table ‘lokalp_db1.hub_actionscheduler_actions’ doesn’t exist]
    SELECT a.action_id FROM hub_actionscheduler_actions a WHERE a.hook=’action_scheduler/migration_hook’ AND a.status=’pending’ ORDER BY scheduled_date_gmt ASC LIMIT 1

    WordPress-Datenbank-Fehler: [Table ‘lokalp_db1.hub_actionscheduler_groups’ doesn’t exist]
    SELECT group_id FROM hub_actionscheduler_groups WHERE slug=’action-scheduler-migration’

    WordPress-Datenbank-Fehler: [Table ‘lokalp_db1.hub_actionscheduler_groups’ doesn’t exist]
    SHOW FULL COLUMNS FROM hub_actionscheduler_groups

    WordPress-Datenbank-Fehler: [Table ‘lokalp_db1.hub_actionscheduler_actions’ doesn’t exist]
    SHOW FULL COLUMNS FROM hub_actionscheduler_actions

    Fatal error: Uncaught RuntimeException: Error saving action: Error saving action: Table ‘lokalp_db1.hub_actionscheduler_actions’ doesn’t exist in /usr/www/users/lokalp/wp-content/plugins/seo-by-rank-math/vendor/woocommerce/action-scheduler/classes/migration/ActionScheduler_DBStoreMigrator.php:44 Stack trace: #0 /usr/www/users/lokalp/wp-content/plugins/seo-by-rank-math/vendor/woocommerce/action-scheduler/classes/data-stores/ActionScheduler_HybridStore.php(242): ActionScheduler_DBStoreMigrator->save_action(Object(ActionScheduler_Action), NULL) #1 /usr/www/users/lokalp/wp-content/plugins/seo-by-rank-math/vendor/woocommerce/action-scheduler/classes/ActionScheduler_ActionFactory.php(177): ActionScheduler_HybridStore->save_action(Object(ActionScheduler_Action)) #2 /usr/www/users/lokalp/wp-content/plugins/seo-by-rank-math/vendor/woocommerce/action-scheduler/classes/ActionScheduler_ActionFactory.php(84): ActionScheduler_ActionFactory->store(Object(ActionScheduler_Action)) #3 /usr/www/users/lokalp/wp-content/plugins/seo-by-rank-ma in /usr/www/users/lokalp/wp-content/plugins/seo-by-rank-math/vendor/woocommerce/action-scheduler/classes/migration/ActionScheduler_DBStoreMigrator.php on line 44

Viewing 3 replies - 1 through 3 (of 3 total)
  • Anas

    4 years, 10 months ago

    Rank Math business

    Hello,

    Thank you for contacting Rank Math and sorry for any inconvenience caused.

    It seems like new tables are not getting created in the Database or some old plugin has left an incorrect entry.

    1. Please follow these steps to fix the issue:
    https://rankmath.com/kb/fatal-error-after-1-0-49-update/

    2. Please follow only the first 2 steps and clear your caches. The following steps mentioned in the article are for advanced users.

    Here’s a video screencast:
    https://i.rankmath.com/KStFug

    Please clear all the cache, including the server after following the above process and that should resolve the issue.

    Hope that helps. Thank you and please don’t hesitate to let us know if you need our assistance with anything else.

    Thorsten

    4 years, 10 months ago

    Rank Math free

    Hi Anas,

    thank you for getting in touch. I’ve chosen the advanced user method as I already use the code snippet plugin. Great! Everything is working now and I’m able to power up my customers’ site with rank math! Thanks!

    Thorsten

    Anas

    4 years, 10 months ago

    Rank Math business

    Hello,

    We are super happy that your issue is resolved. If you have any other questions in the future, know that we are here to help you.

    If you don’t mind me asking, could you please leave us a review (if you haven’t already) on https://wordpress.org/support/plugin/seo-by-rank-math/reviews/#new-post about your overall experience with Rank Math? We appreciate your time and patience.

    If you do have another question in the future, please feel free to create a new forum topic, and it will be our pleasure to assist you again.

    Thank you.

Viewing 3 replies - 1 through 3 (of 3 total)

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