Hello,
We apologize for the issue you are facing with the installation of Rank Math PRO. To install Rank Math PRO, you need to log into your Rank Math account and download the plugin from your dashboard. If you are unable to see it there, it might be due to using a different email address for your purchase.
If the email you used to purchase Rank Math PRO is different from the one associated with your free account, please reply to this ticket with the email address you used for the purchase, and we can assist you in merging both accounts or changing the email connected to your PRO account.
Once you have the plugin downloaded, you can follow these steps to activate it:
- Navigate to Plugins → Installed Plugins in your WordPress admin area.
- Select Rank Math SEO and Rank Math SEO PRO from the list of installed plugins.
- Choose Activate from the drop-down list and click the Apply button.
- After activation, click the Activate Now button in the notification.
- You will be prompted to connect your Rank Math account to activate your License.
- Click OK to complete the activation.
If you have any trouble during this process, please let us know, and a human agent from our support team will assist you further! Thank you for raising this concern.
Sources:
I Purchased Rank Math PRO but Rank Math is Still Showing FREE » Rank Math
Hello,
Thank you so much for getting in touch.
To avoid any confusion in the future, would you like to merge these two accounts?
If so, please tell us the preferred email address and we will do the needful.
We really look forward to helping you.
Hello,
Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.
If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.
Thank you.
