Installation Error for Plugin on WordPress 6.6.2 and PHP 7.0

#906249
  • Resolved Sea Jeon
    Rank Math free

    hello

    I am reaching out to inquire about an issue I encountered while attempting to install your plugin. When installing in an environment with WordPress version 6.6.2 and PHP version 7.0, an error occurs, preventing the installation from completing successfully.

    Could you please advise on the compatible environment requirements for this plugin? Specifically, I would like to know the recommended WordPress and PHP versions to ensure smooth installation and operation.

    Thank you for your assistance.

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  • Hello,

    We apologize for the issue you are facing while trying to install the plugin. The error you are encountering is likely due to your server running an unsupported version of PHP. Rank Math requires a minimum PHP version of 7.4 or greater to function properly. Additionally, it is recommended to use the latest version of WordPress, which is currently 6.3 and up.

    Here are the key requirements for Rank Math:

    • PHP Version: Minimum 7.4 (most recent stable version recommended)
    • WordPress Version: 6.3 and up

    To resolve the installation error, you will need to upgrade your PHP version to at least 7.4. You can refer to this knowledgebase article for more details on the requirements and how to upgrade your PHP version.

    If you have any further questions or need assistance with the upgrade process, please feel free to reply to this ticket, and a human agent from our support team will assist you.

    Thank you for raising this concern!

    Sources:
    Rank Math Plugin Requirements for WordPress Websites

    Hello,

    Thank you for contacting us and sorry for any inconvenience that might have been caused due to that.

    In order to use the Rank Math plugin on your website, you need at least the PHP version 7.4 for your website.

    For more details on minimum requirements, you can check this URL: https://rankmath.com/kb/requirements/

    Hope that helps and please don’t hesitate to let us know if you have any other questions.
     
    Thank you.

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 2 replies - 1 through 2 (of 2 total)

The ticket ‘Installation Error for Plugin on WordPress 6.6.2 and PHP 7.0’ is closed to new replies.