installation broke website

#165308
  • Resolved Engin Katipoglu

    4 years, 11 months ago

    Rank Math free

    Hello,
    I installed mathrank for the first time. after activation WordPress gave the following error. “There has been a critical error on this website. Please check your site admin email inbox for instructions”. I opened in recovery mode and deactivated the plugin. there was an error as below. Can you please advise me about the solution? (the website is: https://lgbt.fashion )

    An error of type E_ERROR was caused in line 44 of the file /home/lgbtfash/public_html/wp-content/plugins/seo-by-rank-math/vendor/woocommerce/action-scheduler/classes/migration/ActionScheduler_DBStoreMigrator.php. Error message: Uncaught RuntimeException: Error saving action: Error saving action: Table ‘lgbtfash_lgbt070.wplgbt_actionscheduler_actions’ doesn’t exist in /home/lgbtfash/public_html/wp-content/plugins/seo-by-rank-math/vendor/woocommerce/action-scheduler/classes/migration/ActionScheduler_DBStoreMigrator.php:44 Stack trace: #0 /home/lgbtfash/public_html/wp-content/plugins/seo-by-rank-math/vendor/woocommerce/action-scheduler/classes/data-stores/ActionScheduler_HybridStore.php(242): ActionScheduler_DBStoreMigrator->save_action(Object(ActionScheduler_Action), NULL) #1 /home/lgbtfash/public_html/wp-content/plugins/seo-by-rank-math/vendor/woocommerce/action-scheduler/classes/ActionScheduler_ActionFactory.php(177): ActionScheduler_HybridStore->save_action(Object(ActionScheduler_Action)) #2 /home/lgbtfash/public_html/wp-content/plugins/seo-by-rank-math/vendor/woocommerce/action-scheduler/classes/ActionScheduler_ActionFactory.php(84): ActionScheduler_ActionFactory->store(Object(ActionScheduler_Action)) #3 /home/lgbtfash/public_html

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  • Anas

    4 years, 11 months ago

    Rank Math business

    Hello,

    Thank you for contacting Rank Math and sorry for any inconvenience caused.

    It seems like new tables are not getting created in the Database or some old plugin has left an incorrect entry.

    1. Please follow these steps to fix the issue:
    https://rankmath.com/kb/fatal-error-after-1-0-49-update/

    2. Please follow only the first 2 steps and clear your caches. The following steps mentioned in the article are for advanced users.

    Here’s a video screencast:
    https://i.rankmath.com/KStFug

    Please clear all the cache, including the server after following the above process and that should resolve the issue.

    Hope that helps. Thank you and please don’t hesitate to let us know if you need our assistance with anything else.

    Engin Katipoglu

    4 years, 11 months ago

    Rank Math free

    oh yesss, it solved the problem. thank you!

    Anas

    4 years, 11 months ago

    Rank Math business

    Hello,

    We are super happy that your issue is resolved. If you have any other questions in the future, know that we are here to help you.

    If you don’t mind me asking, could you please leave us a review (if you haven’t already) on https://wordpress.org/support/plugin/seo-by-rank-math/reviews/#new-post about your overall experience with Rank Math? We appreciate your time and patience.

    If you do have another question in the future, please feel free to create a new forum topic, and it will be our pleasure to assist you again.

    Thank you.

Viewing 3 replies - 1 through 3 (of 3 total)

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