“/” inside pages and products sitemaps

#85104
  • Resolved Oscar

    4 years, 3 months ago

    Rank Math free

    Hi, I have received an error from the search console about my sitemap.
    I went to check the sitemap and I have found that there are pages that only show a “/” within the site map of pages and products. How can I solve this issue.
    I’ve already done the process of going to permanent link and press the save button again and the same going to rank maths sitemap settings and press save settings again.

    I put in sensitive data the sitemap link and some screenshots.

    Please, let me know if you need any additional information.

    Thanks!

Viewing 6 replies - 1 through 6 (of 6 total)
  • Oscar

    4 years, 3 months ago

    Rank Math free

    Hello,
    I’m still have this issue.
    any suggestion how to fix it?

    thanks!
    Oscar.

    Alberto

    4 years, 3 months ago

    Rank Math business

    Hello,

    Thank you for contacting Rank Math and sorry for any inconvenience that might have been caused due to that.

    I think we might need to take a closer look at the settings. Please edit the first post on this ticket and include your WP logins in the designated Sensitive Data section.
    Sensitive Data Section

    It is completely secure and only our support staff has access to that section. If you want, you can use the below plugin to generate a temporary login URL to your website and share that with us instead:

    https://wordpress.org/plugins/temporary-login-without-password/

    You can use the above plugin in conjunction with the WP Security Audit Log to monitor what changes our staff might make on your website (if any):

    https://wordpress.org/plugins/wp-security-audit-log/

    We really look forward to helping you.

    Oscar

    4 years, 3 months ago

    Rank Math free

    Hello,

    I have updated the sensitive data as requested. Can you please check further?

    Thank you.

    Uzair

    4 years, 3 months ago

    Hello,

    These “issues” are caused by your WPML plugin. You have enabled the plugin but you have not added translations or added only half the translations. That is why you are getting the slash instead of the translated version of the pages.

    Please finish the translations and if the issue persists, please let us know.

    Oscar

    4 years, 3 months ago

    Rank Math free

    I understand, I will check again then when the translations are completed.
    Many Thanks!

    Alberto

    4 years, 3 months ago

    Rank Math business

    Hello,

    Perfect, just let us know how it goes once they are done! We will be here to help you if you need us.

    Looking forward to help you.

    RankBot

    4 years, 2 months ago

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 6 replies - 1 through 6 (of 6 total)

The ticket ‘“/” inside pages and products sitemaps’ is closed to new replies.