Hello,
Thank you for contacting Rank Math and sorry for any inconvenience that might have been caused due to that.
I cannot replicate this issue on my end. Could you please share a short screen recording so that we can investigate this further?
Looking forward to helping you. Thank you.
so, what do you think I should use Rank math plugin or not
I will be happy to assist you with the issue you are facing.
It seems like a conflict with one of the plugins or the theme you are using. To determine that, can you please follow this troubleshooting guide?
https://rankmath.com/kb/check-plugin-conflicts/
Only the site admin would know and your users won’t be affected by this troubleshooting.
Then, try hard refreshing your browser cache.
If that doesn’t work, we might need to take a closer look at the settings. Please include your WP logins in the designated Sensitive Data section.
https://support.rankmath.com
It is completely secure and only our support staff has access to that section. If you want, you can use the below plugin to generate a temporary login URL to your website and share that with us instead:
https://wordpress.org/plugins/temporary-login-without-password/
You can use the above plugin in conjunction with the WP Security Audit Log to monitor what changes our staff might make on your website (if any):
https://wordpress.org/plugins/wp-security-audit-log/
We really look forward to helping you.
Hello,
I have updated the sensitive data as requested. Can you please check further?
Thank you.
Hello,
Thank you for contacting Rank Math today.
I have been able to replicate the problem on your site and this has been submitted to our dev team for closer investigation.
We will be getting back to you in a short while.
Looking forward to helping you. Thank you.
the problem is “I am not able to insert link into any type post such as published or Draft Post” when plugin is activated
this is the screenshot
When Rank Math Plugin Activated
But, I am able to insert links into every post when plugin is deactivated
this is screenshot
When Rank Math Plugin Deactivated
recently, I updated wordpress on my website on latest version an now it is working fine for me.
now, I am able to insert new links.
thank you members for your support.
Hello,
Thanks for the follow up.
I am glad that this is now resolved 🙂
Feel free to contact us for any other questions, comments or suggestions.
Thank you.
