Inquiry Regarding Unpaid Referral – Reference #1453937

#1015724
  • Resolved Ganesh Kulariya GK
    Rank Math free

    Dear Rank Math Support Team,

    I hope this message finds you well.

    I am writing to inquire about a referral in my affiliate account marked as unpaid. Below are the details of the referral:
    Reference: 1453937
    Amount: $25.16
    Status: Unpaid
    Date: January 11, 2025, 1:40 PM

    Could you please let me know the reason for the unpaid status? I would appreciate any clarification or update on this matter.

    Looking forward to your response.

    Best regards,
    Ganesh Kulariya

Viewing 1 replies (of 1 total)
  • Hello,

    Thank you so much for getting in touch.

    We checked your affiliate area and found an unpaid earning amount.

    Please note that we pay our affiliates every time they accumulate earnings of at least $200.​​​​​​​

    Affiliate earnings and referrals older than 30 days and in good standing (i.e. the purchase has not been refunded) will be included with each commission payout (if the commission balance totals $200 or over). If a purchase is refunded, a commission won’t be paid out for that referral.

    You can monitor your referrals and stats here:
    https://rankmath.com/affiliate-area/?tab=referrals
    https://rankmath.com/affiliate-area/?tab=stats

    Read our Affiliates Terms and Conditions here: https://rankmath.com/affiliate-terms-and-conditions/

    Hope this information helps and we thank you for your understanding.

    Don’t hesitate to get in touch with us if you have any other questions.

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 1 replies (of 1 total)

The ticket ‘Inquiry Regarding Unpaid Referral – Reference #1453937’ is closed to new replies.