indexnow and Instant index plugin Google

#335213
  • Resolved Kees Kuijpers
    Rank Math business

    Hi,

    Your plugin fast-indexing-api.1.1.6.zip is not working with the updated Indexnow future of RankMath. We get a JSON error then. When we deactivate fast-indexing-api.1.1.6.zip then everything is working except the google submitting.

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  • Hello,

    Thank you for contacting Rank Math and bringing your concern to our attention. I’m sorry for any inconvenience this issue may have caused you.

    Could you please share the error message you are getting upon submitting it?

    Meanwhile, are you using the Instant Indexing API plugin for Google on your website?

    If yes, please disable the Instant Indexing plugin for the Google API temporarily and submit a couple of URLs for Bing without the plugin active.

    Then reactivate the plugin and submit it again for the IndexNow API. This should help resolve the issue.

    I hope that helps.

    Thank you.

    Hello,

    I have updated the sensitive data as requested. Can you please check further?

    Thank you.

    Hello,

    We might need to take a closer look at the settings. Please edit the first post on this ticket and include your WordPress login in the designated Sensitive Data section.

    Please do take a complete backup of your website before sharing the information with us.
    Sensitive Data Section

    It is completely secure and only our support staff has access to that section. If you want, you can use the below plugin to generate a temporary login URL to your website and share that with us instead:

    https://wordpress.org/plugins/temporary-login-without-password/

    You can use the above plugin in conjunction with the WP Security Audit Log to monitor what changes our staff might make on your website (if any):

    https://wordpress.org/plugins/wp-security-audit-log/

    We really look forward to helping you.

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 3 replies - 1 through 3 (of 3 total)

The ticket ‘indexnow and Instant index plugin Google’ is closed to new replies.