IndexNow

Hello,

Thank you for contacting the support and we regret the inconvenience caused.

Please head over to your WordPress admin area > Rank Math > Instant Indexing > IndexNow API settings > API Key, and click on the Change key button. Here’s a guide regarding it: https://rankmath.com/kb/how-to-use-indexnow/#change-api-key

Once done, please clear your website and browser’s cache and try submitting the URLs again and see if that helps.

In case the issue persists, please copy the API key from the above location and create a “txt” file in your website’s root directory with the name and content containing only the copied API key. Then clear the caches again and see if that fixes the issue.

Let us know how that goes.

Thank you.

Hello,

Please temporarily disable the firewall on your website (if any) and see if that helps.

If the issue persists, we might need to take a closer look at the settings. Please edit the first post on this ticket and include your WordPress & FTP logins in the designated Sensitive Data section.

Please do take a complete backup of your website before sharing the information with us.

It is completely secure and only our support staff has access to that section. If you want, you can use the below plugin to generate a temporary login URL to your website and share that with us instead:

https://wordpress.org/plugins/temporary-login-without-password/

You can use the above plugin in conjunction with the WP Security Audit Log to monitor what changes our staff might make on your website (if any):

https://wordpress.org/plugins/wp-security-audit-log/

We really look forward to helping you.

Hello,

I logged in to your website and checked the settings.

The API key file was not created on your website, I have created the file and IndexNow is working fine:

Please check and let us know if you have any questions.

We are here to assist you.

Hello @John-Bunya Klutse,

We regret the inconvenience caused.

We’ve already replied to your support ticket and will assist you further on your ticket:
https://support.rankmath.com/ticket/instant-indexing-api-key-keep-changing-so-indexnow-returning-403/

Looking forward to helping you.

Thank you.