indexing issue

#359369
  • Resolved Peter Emmanuel
    Rank Math free

    Hi guys! This will be my first contact with you as this is the first time i am using Rankmath SEO plugin. I downloaded and activated the free pluglin but the problem is that it’s not indexing my website or website contents. i have set up google console, sitemaps etc. But still not indexing. Pls i will be glad if you guys assist me in setting up this plugin rightly, as this will make me buy the Pro version soon.

Viewing 15 replies - 1 through 15 (of 26 total)
  • Please kindly check my website/blog and confirm whether Rank Math SEO was properly set up. I need to know for sure.

    Hello,

    Thank you for contacting the support, and sorry for any inconvenience that might have been caused due to that.

    I checked your sitemap page and it is loading fine. I also checked some of your content posts and pages and they are already marked as index in their robots meta tag.

    However, your robots.txt file is empty when I tried inspecting it. Please check if you have a static robots.txt file present in your website directory or FTP and delete it so Rank Math can generate a standard robots.txt configuration.

    After doing so, allow Google some time to recrawl your website and your pages should appear on the SERP.

    Let us know how that goes. Looking forward to helping you.

    Thanks for your response. I will share update with you soon about the static robots.txt file…

    Anas
    Rank Math business

    Hello,

    Sure, let us know how it goes.

    Meanwhile, if you have any questions, please feel free to ask.

    We are here to assist you.

    I chatted with my hosting support. They said there is no robot.txt file present in FTP/web directory. Below is the Chat!

    I see there is no robot.txt file present in the /wp_site_1645391803 directory.

    May I know the changes you want to do for the FTP?

    i actually want to delete static robots.txt from FTP
    or web directory

    So that Rank Math can generate a standard robots.txt configuration

    There is no robot.txt file present you can generate a new one.
    Is there anything else I can assist you with?
    8:59 pm

    Hello,

    Thank you for the info you shared.

    I tried conducting more troubleshooting and the issue persists.

    Could you please check with your hosting provider as well if you have any caching services that might be still caching your robots.txt file?

    If that doesn’t help, kindly share your FTP login here so we can further check the issue.

    Looking forward to helping you.

    Good day, I will have to share the Host/C-panel login details with You, so you can assist me once and for all. Please check the sentitive data above for login details and thank you for the support so far.

    Good Day Support. Please may i know if you have resolved the robot txt issue?

    Good day support. Any update?

    Anas
    Rank Math business

    Hello,

    Sorry for the delay.

    I have created a robots.txt file manually in your website files.

    The robots.txt file is now working fine.

    Check the screenshot in the sensitive data section.

    Don’t hesitate to get in touch if you have any other questions.

    Thanks guys! I really appraciate that. Hope its all resolved now. Hope google can now crawl my website successfully? And Hope i won’t have the issue again when i upgrade to rankmath Pro? Cuz i want to upgrade soon.

    Hello,

    Since the robots.txt file is created manually in your FTP, it should stay there even you upgrade to our PRO license.

    Search Engine bots should be able to properly crawl your site now. Just give Google some time to crawl your entire site as this might take a while.

    Let us know how that goes. Looking forward to helping you.

    Thanks guys! i like your team and Rankmath SEO. Thanks for the support. Yes i will contact for any other assistance in the future.have a great time ahead.

    Hello,

    I am glad that we could address your concern. Please do let us know how that goes.

    If you have another question in the future, please feel free to create a new forum topic, and it will be our pleasure to assist you again.

    Thank you.

    Goodday team! Trust you guys are doing great? Pls I do not know if my website has been indexed by google after the updates/changes you guys made. Pls can you help me check again? I want to know if my website is Indexed. Cuz that’s what is delaying my purchase of Rank Math Pro.

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 15 replies - 1 through 15 (of 26 total)

The ticket ‘indexing issue’ is closed to new replies.