index Status “neutral”

#900844
  • Resolved Michael Schuhmann
    Rank Math free

    I accessed Rank math seo, index status page, I can still there are some pages that have Indexing Allowed as “neutral” – why and what does this mean?

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  • Hello,

    We apologize for the issue you are facing with the index status showing as "neutral" in Rank Math. The "neutral" status typically indicates that the indexing of those pages is not explicitly allowed or disallowed. This can happen for various reasons, such as:

    1. No Indexing Directive: The page may not have a specific directive in the robots.txt file or meta tags that tells search engines whether to index it or not.
    2. Pending Processing: The page might be in a state where it has been crawled but not yet fully processed by Google, leading to an ambiguous status.
    3. Potential Issues: There could be underlying issues with the page that prevent it from being indexed properly, such as duplicate content or server errors.

    To resolve this, you can check the following:

    • Ensure that there are no conflicting directives in your robots.txt file or meta tags.
    • Review the content of the pages to ensure they meet Google’s quality guidelines.
    • Use Google Search Console to see if there are any crawl errors reported for those pages.

    If you need further assistance, please reply to this ticket, and a human agent from the Rank Math Support team will take over and provide more detailed help. Thank you for raising this concern!

    Sources:
    Making the Most of the Analytics in Rank Math

    Hello,

    Thank you for contacting us and sorry for any inconvenience that might have been caused due to that.

    Can you please share some affected page URLs with us so that we can check the issue further for you?

    However, please note that the index status ‘neutral’ is equivalent to ‘excluded’ which means the URL was crawled but not indexed for some reason. You can test some of your affected URLs with the URL Inspection Tool in your GSC: https://support.google.com/webmasters/answer/9012289?hl=en

    If you see a different result than your Index Status tab that means the data on Index Status is not up to date. In this case, you can follow the steps below to delete old analytics data and start a fresh import:

    1. At first please head over to WordPress Dashboard > Rank Math > Status & Tools > Database Tools and click the Rebuild Index button.

    2. After that, Head over to WordPress Dashboard > Rank Math > General Settings > Analytics tab, click the Delete Data button, and then click the Update Data Manually

    It will start the new data fetch from Google. You can reload the page to see the notice related to the import process.

    Once the process is complete. Please check the page again.

    Let us know how it goes. Looking forward to helping you.

    Thank you.

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 2 replies - 1 through 2 (of 2 total)

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