Incorrect Post Description in Rank Math Preview

#81260
  • Resolved Fabio

    4 years, 2 months ago

    Rank Math free

    Hi,
    I’m getting incorrect post descriptions instead of the excerpt in Rank Math post preview.
    This happens both if I explicitly set the Description to %excerpt% and if I leave it blank.

    Is there a way to resolve this?
    It makes the preview quite useless (not to mention the fact that it’s kinda disturbing to see).

    Thanks,
    Fabio

Viewing 5 replies - 1 through 5 (of 5 total)
  • Uzair

    4 years, 2 months ago

    Hello,

    Thank you for getting in touch with us.

    When you choose the %excerpt% option, Rank Math will pick the first paragraph and use it as the meta description. Is that “Pros” the first paragraph on your post?

    If you want to use a custom meta description, enter one manually like this:
    Classic Editor – Add a Meta Description: https://i.rankmath.com/dhECkg
    Gutenberg – Add title and description – https://i.rankmath.com/ZO21Cd

    Hope that helps and please do not hesitate to let us know if you need our assistance with anything else.

    Fabio

    4 years, 2 months ago

    Rank Math free

    Hi Uzair,
    thanks for your reply.
    I know what %excerpt% is supposed to do, and no that “Pros” is definitely not the first paragraph in the article. Not even near.
    That’s why I was asking.

    Let me know what you think!

    Thanks,
    Fabio

    Michael Davis

    4 years, 2 months ago

    Rank Math pro

    Hello,

    We might need to take a closer look at the settings. Please edit the first post on this ticket and include your WP logins in the designated Sensitive Data section.
    Sensitive Data Section

    It is completely secure and only our support staff has access to that section. If you want, you can use the below plugin to generate a temporary login URL to your website and share that with us instead:

    https://wordpress.org/plugins/temporary-login-without-password/

    You can use the above plugin in conjunction with the WP Security Audit Log to monitor what changes our staff might make on your website (if any):

    https://wordpress.org/plugins/wp-security-audit-log/

    We really look forward to helping you.

    Fabio

    4 years, 2 months ago

    Rank Math free

    Hello,

    I have updated the sensitive data as requested. Can you please check further?

    Thank you.

    Michael Davis

    4 years, 2 months ago

    Rank Math pro

    Hello,

    I checked your post but I can’t replicate the issue from end. It is likely it was just a caching issue. I tested your post in both Gutenberg and Classic Editor, please check the screencast I added in the sensitive section.

    Looking forward to helping you.

Viewing 5 replies - 1 through 5 (of 5 total)

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