Incompatibility with Betheme table of contents

#495884
Viewing 6 replies - 1 through 6 (of 6 total)
  • Jeremy

    2 years, 10 months ago

    Hello,

    Thank you for contacting Rank Math support, and sorry for any inconvenience that might have been caused due to that.

    The Betheme theme should be compatible with Rank Math. Could you please confirm if this table of contents is an add-on for Betheme or is this from their built-in blocks?

    Looking forward to helping you with this one.

    GuestofHonor

    2 years, 10 months ago

    Rank Math free

    Hello,

    Thanks for the quick reply.
    The off-canvas table of contents slider is a built in function but it’s not detected by rankmath SEO score(Always showing red and deducting score).

    You can check it on the website i’ve sent you.

    Thanks

    Jeremy

    2 years, 10 months ago

    Hello,

    If Rank Math is not detecting that table of contents, then you may need to add further compatibility by following this guide: https://rankmath.com/kb/table-of-contents-not-detected/

    Hope that helps and please do not hesitate to let us know if you need our assistance with anything else.

    GuestofHonor

    2 years, 10 months ago

    Rank Math free

    Hello,

    I have updated the sensitive data as requested. Can you please check further?

    Thank you.

    GuestofHonor

    2 years, 10 months ago

    Rank Math free

    I have done as instructed but the test still fails.

    i have created rank-math.php file and copied it into my child-theme

    Thanks

    Jeremy

    2 years, 10 months ago

    Hello,

    We might need to take a closer look at the settings. Please edit the first post on this ticket and include your WordPress & FTP logins in the designated Sensitive Data section.

    Please do take a complete backup of your website before sharing the information with us.
    Sensitive Data Section

    It is completely secure and only our support staff has access to that section. If you want, you can use the below plugin to generate a temporary login URL to your website and share that with us instead:

    https://wordpress.org/plugins/temporary-login-without-password/

    You can use the above plugin in conjunction with the WP Security Audit Log to monitor what changes our staff might make on your website (if any):

    https://wordpress.org/plugins/wp-security-audit-log/

    We really look forward to helping you.

Viewing 6 replies - 1 through 6 (of 6 total)

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