Incompatibility between Rankmath SEO Pro plugin and Elementor plugin

#1019528
  • Resolved Pratheesh Ravi

    5 months, 2 weeks ago

    Rank Math free

    https://www.nv360.ae/ this website uses both Rankmath SEO pro and Elementor. When doing edit with Elementor it is loading tood slowly and sometime not loading. So I contacted Server support: WPX is the server we are using. Server support team deactivated the Rankmath SEo Pro plugin and tried to do edit with Elementor and then it is loading normal.

    Server support team is telling that :The error message from our logs is not related to memory limit. It’s about a possible incompatibility between RankMath Pro and Elementor.

    Kindly do the needful.

    Error log is pasted on the Sensitive Data section.

Viewing 1 replies (of 1 total)
  • Reinelle

    5 months, 2 weeks ago

    Hello,

    Thank you for contacting Rank Math and bringing your concern to our attention. I’m sorry for any inconvenience this issue may have caused you.

    You’re using Rank Math PRO on your site, but the account you used to open this ticket is the Rank Math free version.

    Can you please search and forward a receipt from FastSpring.com or the email address you used to purchase so we can locate your account and verify it?

    Regarding this issue, this has already been fixed in the Rank Math PRO version 3.0.77.1, released on December 17, 2024:
    https://rankmath.com/changelog/

    Looking forward to helping you.

    RankBot

    4 months, 2 weeks ago

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 1 replies (of 1 total)

The ticket ‘Incompatibility between Rankmath SEO Pro plugin and Elementor plugin’ is closed to new replies.