Good afternoon,
perfect, we can lift the security measures temporarily while they check it.
Please tell them to reproduce the problem again and send us a screenshot like the one sent at https://i.rankmath.com/lehYUr.
It is important that they do not pixelate a part of the screenshot as they did the first time, otherwise we cannot know which rule is affecting them.
Best regards
Fran Rey
Hello,
I reproduce the issue and this is the screenshot: [See Sensitive Data section]. But do note that we are working in different places around the world and our IP is dynamic so even your hosting provider whitelists our IP, we might not be able to access it as our IP has changed by the time we check this ticket again.
With that said, please try to disable the security blocker temporarily as instructed by my colleague.
We are looking forward to helping you with this one.
Good afternoon Adela,
we have proceeded to deactivate the affected security measure temporarily so you should now be able to access from any IP.
Remember to contact us again once the steps to reactivate the security measure have been completed.
Remember
Best regards
José Riveiro Edrosa
Raiola Networks
Hello,
Sorry for the delay and any inconvenience that might have been caused due to that.
I checked the old URL of your post that is redirecting to the new post and there are only 2 backlinks for that URL right now:
And that’s what Rank Math is showing in the post list for the new URL that you have shared. You can check the inbound links for any URL here: https://ahrefs.com/backlink-checker
Hope this helps. Let us know if you need any further assistance.
Good morning; certainly there were 8 links pointing from different articles to the current article, but if no more appear, then we will not drag this issue on forever.
We will leave it at that.
Thank you for your work.
Best regards
Hello,
We are glad that we were able to address your concern.
Please feel free to reach out to us again in case you need any other assistance.
We are here to help.
Thank you.
Good morning; the problem has not been solved, we will simply leave it at that and close the case.
Best regards
Hello,
We deeply apologize for the inconvenience you have experienced. If you wish to come back for this issue in the future, just let us know. We are here to help you.
With that said, please don’t hesitate to contact us anytime if you need our assistance with anything else.
Thank you
