In regards to the PRO Plan

#352829
  • Resolved HostNamaste

    3 years, 9 months ago

    Rank Math pro

    Hello Guys,

    I was trying to upgrade from free to pro plan yesterday but the payment transaction was failed but the few rupees was deducted, please check the following:

    The email address was “h**********@g********: and the Narration i see in bank is “POS 514834XXXXXX2749 FastSpring”, with the Cheque/Ref. No. mentioned “223805”.

    Still I want to upgrade to Pro plan and get the discount.

    Awaiting for your response.

    Regards,
    – Mitesh

Viewing 1 replies (of 1 total)
  • Miguel

    3 years, 9 months ago

    Hello,

    Thank you for contacting us and sorry for any inconvenience that might have been caused due to that.

    If the payment failed you should get back the money refunded to your account as that is what usually happens when there are not enough funds in the account to complete the purchase.

    ​​​​​​​We just checked our system and we don’t see any payment made, but if you are not sure about the situation you can also get in touch with our payment provider with the details here: s******@f*************

    Hope this helps clarify your doubts.

    Don’t hesitate to get in touch if you have any other questions.

    RankBot

    3 years, 8 months ago

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 1 replies (of 1 total)

The ticket ‘In regards to the PRO Plan’ is closed to new replies.