in rankmath general setting – in analytic why the install analytic code enable a

#1069397
  • Resolved Pratap Singh

    2 months, 2 weeks ago

    Rank Math free

    in rankmath general setting – in analytic why the install analytic code enable automatically even we disable it many times

Viewing 2 replies - 1 through 2 (of 2 total)
  • RankBot

    2 months, 2 weeks ago

    Hello,

    I apologize for the issue you are facing with the Analytics settings in Rank Math. The Install Analytics Code option should only be enabled if you want Rank Math to automatically add the Google Analytics tracking code to your website. If it keeps enabling itself even after you disable it, this could be due to a few reasons:

    1. Plugin Conflicts: Other plugins might be interfering with the settings. Try deactivating other plugins temporarily to see if that resolves the issue.
    2. Browser Cache: Sometimes, browser caching can cause settings not to reflect correctly. Clear your browser cache or try accessing the settings in an incognito window.
    3. Theme Conflicts: Your active theme might have its own settings that conflict with Rank Math. Switching to a default theme temporarily can help identify if this is the case.
    4. User Permissions: Ensure that your user role has the necessary permissions to change these settings.

    If the problem persists, please reply to this ticket with your site URL, and a human agent from our support team will assist you further. Thank you for raising this concern!

    Sources:
    How to Setup Rank Math SEO Plugin Properly

    Jeremy

    2 months, 1 week ago

    Hello,

    Thank you for your query and we are so sorry about the trouble this must have caused.

    Please ensure that you are using the latest version of Rank Math plugin. If not yet, please do update them. You may refer to our changelog page here: https://rankmath.com/changelog/

    If that doesn’t help, we might need to take a closer look at the settings. Please edit the first post on this ticket and include your WordPress & FTP logins in the designated Sensitive Data section.

    Please do take a complete backup of your website before sharing the information with us.

    Sensitive Data Section

    It is completely secure and only our support staff has access to that section. If you want, you can use the below plugin to generate a temporary login URL to your website and share that with us instead:

    https://wordpress.org/plugins/temporary-login-without-password/

    You can use the above plugin in conjunction with the WP Security Audit Log to monitor what changes our staff might make on your website (if any):

    https://wordpress.org/plugins/wp-security-audit-log/

    We really look forward to helping you.

    RankBot

    1 month, 1 week ago

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 2 replies - 1 through 2 (of 2 total)

The ticket ‘in rankmath general setting – in analytic why the install analytic code enable a’ is closed to new replies.