In Rank Math there are no emojis

#45860
  • Resolved Jose Maria
    Rank Math free

    I have a web with rank matk, and when I put the emojis in Titles and metadecºription they don’t appear, I have contacted with my hosting, and it indicates me that my data base this with utf8 and unicode, and you are not blame of the hosting, I request a solution because if not I will have to eliminate Rank Math and to return to the Yoast and I don’t want. I remain pending. Greetings

    • This topic was modified 4 years, 8 months ago by Jose Maria.
Viewing 12 replies - 1 through 12 (of 12 total)
  • Hello,

    I have updated the sensitive data as requested. Can you please check further?

    Thank you.

    Yes, Rankt Math is with the latest update

    Hello,

    Thank you for getting in touch with us and sorry for the inconvenience.

    We might need to take a closer look at the settings. Please edit the first post on this ticket and include your WP logins in the designated Sensitive Data section.
    Sensitive Data Section

    It is completely secure and only our support staff has access to that section. If you want, you can use the below plugin to generate a temporary login URL to your website and share that with us instead:

    https://wordpress.org/plugins/temporary-login-without-password/

    You can use the above plugin in conjunction with the WP Security Audit Log to monitor what changes our staff might make on your website (if any):

    https://wordpress.org/plugins/wp-security-audit-log/

    We really look forward to helping you.

    Hello,

    I have updated the sensitive data as requested. Can you please check further?

    Thank you.

    Hello,

    Thank you for contacting Rank Math today.

    Could you please disable security feature so that we can be able login? At the moment it asking for a verification code to login.

    Looking forward to helping you. Thank you.

    ​​​​​​

    Okay, it’s off. Sorry.

    Hello,

    I have updated the sensitive data as requested. Can you please check further?

    Thank you.

    Hello,

    Thank you for contacting Rank Math today.

    I am afraid that your site is still asking for a verification code. Could you please test the login token from an incognito window?

    Looking forward to helping you. Thank you.

    ​​​​​​

    Hello, I don’t know how to remove it but I give you access to the mail and you see the code, it appears in the spam folder, the user and password of the website sisbencolombia.com

    • This reply was modified 4 years, 8 months ago by Alberto. Reason: Edit moving private data to the sensitive data section

    Hello,

    Thank you for contacting Rank Math today.

    Rank Math is correctly adding and saving the emojis on the seo title and description but Google is choosing not to display the emojis.
    This is how the page source looks like:
    Screenshot

    According to Google, the bots may decide to filter emojis from the provided title and description because of the following reasons:

    Emojis may be filtered out if:

    They’re considered misleading
    They look too spammy
    They’re simply out of place
    Site owners should also keep in mind that Google does not always display exactly what is provided as a meta title or description.

    SERPs can end up being displayed in different ways depending on the query.

    Please take a look at this page for more info on this: https://www.searchenginejournal.com/google-may-filter-emojis-out-of-meta-titles-descriptions-in-search-results/286143/#close

    Looking forward to helping you. Thank you.

    ​​​​​​

    Muchas gracias

    Alberto
    Rank Math business

    Hello Jose Maria,

    We are super happy that this resolved your issue. If you have any other questions in the future, know that we are here to help you.

    If you don’t mind me asking, could you please leave us a review (if you haven’t already) on https://wordpress.org/support/plugin/seo-by-rank-math/reviews/#new-post about your overall experience with Rank Math? We appreciate your time and patience.

    If you do have another question in the future, please feel free to create a new forum topic, and it will be our pleasure to assist you again.

    Thank you.

Viewing 12 replies - 1 through 12 (of 12 total)

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