In General settings/Analytics, no site/account/property can be selected

#218632
  • Resolved Andrea CreÈ›u
    Rank Math free

    I’m trying to use RankMath on a new subdomain and have reconnected Google Analytics for at least 10 times.

    Under General settings/Analytics, the only option I get is “Select profile” instead of the actual profiles that I have in Analytics. I’ve given all the permissions. How do I fix this?

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  • Prabhat
    Rank Math agency

    Hello,

    Thank you for contacting the support, and sorry for any inconvenience that might have been caused due to that.

    Please follow the below checklist:

    1. Ensure that you are using the latest version of the Rank Math plugin. If not yet, please do update it. You may refer to our changelog page here: https://rankmath.com/changelog/

    2. Double-check if you’re using the Google Analytics 4 property. If yes, then we would like you to know that even though the GA4 is out of beta, its API is not yet fully ready for 3rd party integration, and Google quoted that it may cause breaking changes once it is released. See this screenshot from Google’s page: https://i.rankmath.com/cyj5rV

    In that case, you can follow this guide to fix the issue:
    https://rankmath.com/kb/using-ga4/

    3. Please make sure that you have verified the correct version of your website on the Google Search Console (HTTP or HTTPS, www or non-www).

    If the issue persists, please try to connect your Google account using a different web browser like Google Chrome.

    Let us know how it goes. We are looking forward to helping you.

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 1 replies (of 1 total)

The ticket ‘In General settings/Analytics, no site/account/property can be selected’ is closed to new replies.