impossible to upgrade

#363223
  • Resolved Manolo

    3 years, 8 months ago

    Rank Math free

    On SupportHost.com I’m using the pro version.
    I use wpmu
    SupportHost.com is not seen as a pro install, and <I cannot upgrade.

    I already tried disconnectiong and reconnectiong the account.

    I can’t find a zip to download, and upload the new files via FTP

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  • Anas

    3 years, 8 months ago

    Rank Math business

    Hello,

    Thank you for contacting Rank Math.

    You have opened this ticket with a Free Rank Math account.

    Can you please share the email you used to purchase the subscription?

    You can add the email in the sensitive data section of this ticket.

    Looking forward to helping you.

    RankBot

    3 years, 7 months ago

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 1 replies (of 1 total)

The ticket ‘impossible to upgrade’ is closed to new replies.