Impossible to redirect.

#399828
  • Resolved Giuliano Ciolino

    2 years, 6 months ago

    Rank Math free

    I try to redirect a URL, but it is not saved.

    I also discovered another problem; In Rankmath’s redirect search engine, it doesn’t look for the exact or partial path. You have to write only one word and this is not always ideal.

Viewing 3 replies - 1 through 3 (of 3 total)
  • Jeremy

    2 years, 6 months ago

    Hello,

    Thank you for contacting Rank Math support, and sorry for any inconvenience that might have been caused due to that.

    Can you please share a screenshot of the redirection rule you have created using Rank Math so we can further help you with your issue?

    Looking forward to helping you on this one.

    Giuliano Ciolino

    2 years, 6 months ago

    Rank Math free

    Hello,

    I have updated the sensitive data as requested. Can you please check further?

    Thank you.

    Miguel

    2 years, 6 months ago

    Hello,

    This issue might be caused by the missing tables from the Redirections module.

    To make sure this is not the case please head over to WordPress Dashboard > Rank Math > Status & Tools > Database Tools and hit the button “Re-create Tables”.

    After a couple of minutes try again to add the redirections on the website.

    Hope this helps solve your issues.

    Don’t hesitate to get in touch if you have any other questions.

    RankBot

    2 years, 5 months ago

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 3 replies - 1 through 3 (of 3 total)

The ticket ‘Impossible to redirect.’ is closed to new replies.