Impossible connect my web to Rank Math - Support

Resolved Hello-site
4 years, 1 month ago

Rank Math free

Hi. I can’t activate Rank Math on my website. I see This message every time

The following error occurred during authentication:
Session not started for this session. If you are seeing this issue, please contact our support staff.

Please can you help me ?

Thanks

Viewing 3 replies - 1 through 3 (of 3 total)

Uzair
4 years ago

Hello,

Thanks for getting in touch with us.

Please check your URL settings at WordPress Dashboard > Settings > General.

If they are correct, we might want to take a closer look.

Please include your WP logins in the designated Sensitive Data section.

It is completely secure and only our support staff has access to that section. If you want, you can use the below plugin to generate a temporary login URL to your website and share that with us instead:
https://wordpress.org/plugins/temporary-login-without-password/

You can use the above plugin in conjunction with the WP Security Audit Log to monitor what changes our staff might make on your website (if any):
https://wordpress.org/plugins/wp-security-audit-log/

We really look forward to helping you.

Hello-site
4 years ago

Rank Math free

Hi. Thank you very much for your answer. I have found the problem . Now it’s work. Rank Math is the BEST plugin.

Thanks

Alberto
4 years ago

Rank Math business

Hello,

We are super happy that you solved your issue. If you have any other questions in the future, know that we are here to help you.

If you don’t mind me asking, could you please leave us a review (if you haven’t already) on https://wordpress.org/support/plugin/seo-by-rank-math/reviews/#new-post about your overall experience with Rank Math? We appreciate your time and patience.

If you do have another question in the future, please feel free to create a new forum topic, and it will be our pleasure to assist you again.

Thank you.

Viewing 3 replies - 1 through 3 (of 3 total)

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