Import SEO Settings failing - Support

Resolved Service TopRanked
3 years, 1 month ago

Rank Math pro

Hi, I’m trying to switch over from Yoast to RankMath and it’s getting stuck at 65% when it’s in the Import SEO Settings Data stage.

Please advise. Thank you. Here is the log:

[17:39:20] Import started…
[17:39:20] Importing settings from Yoast SEO
[17:39:21] Settings imported successfully.
[17:39:21] Importing postmeta from Yoast SEO
[17:39:22] Imported post meta for posts 1 – 100 out of 444
[17:39:22] Importing postmeta from Yoast SEO
[17:39:23] Imported post meta for posts 101 – 200 out of 444
[17:39:23] Importing postmeta from Yoast SEO
[17:39:24] Imported post meta for posts 201 – 300 out of 444
[17:39:24] Importing postmeta from Yoast SEO
[17:39:25] Imported post meta for posts 301 – 400 out of 444
[17:39:25] Importing postmeta from Yoast SEO
[17:39:25] Imported post meta for posts 401 – 444 out of 444
[17:39:25] Importing termmeta from Yoast SEO
[17:39:26] Imported term meta for 0 terms.
[17:39:26] Importing usermeta from Yoast SEO
[17:39:27] Imported user meta for users 1 – 3 out of 3
[17:39:27] Importing redirections from Yoast SEO
[17:39:28] Imported 0 redirections.
[17:39:28] Importing blocks from Yoast SEO
[17:39:29] No post found.
[17:39:29] Importing locations from Yoast SEO
[17:39:29]
[17:39:29] Importing news from Yoast SEO
[17:39:30]
[17:39:30] Importing video from Yoast SEO
[17:39:31]
[17:39:31] Starting SEO score recalculation
[17:39:33] SEO Scores updated
[17:39:33] Deactivating undefined
[17:39:34] undefined
[17:39:34] Importing postmeta from AIO Schema Rich Snippet
[17:39:34] Imported post meta for posts 1 – 0 out of 0
[17:39:34] Starting SEO score recalculation
[17:39:36] error

Viewing 10 replies - 1 through 10 (of 10 total)

Jeremy
3 years, 1 month ago
Hello,

Thank you for contacting Rank Math support, and sorry for any inconvenience that might have been caused due to that.

Please contact your web host and ask them to set the following values:
```
PHP Memory Limit: 512M
Max input time: 150
PHP time limit: 120
PHP max input variables: 1000
```
After that, please run the importer again and see if the issue persists.

Let us know how that goes. Looking forward to helping you.
Service TopRanked
3 years, 1 month ago

Rank Math pro

Hello,

I have updated the sensitive data as requested. Can you please check further?

Thank you.

Jeremy
3 years, 1 month ago

Hello,

We might need to take a closer look at the settings. Please edit the first post on this ticket and include your WordPress & FTP logins in the designated Sensitive Data section.

Please do take a complete backup of your website before sharing the information with us.

It is completely secure and only our support staff has access to that section. If you want, you can use the below plugin to generate a temporary login URL to your website and share that with us instead:

https://wordpress.org/plugins/temporary-login-without-password/

You can use the above plugin in conjunction with the WP Security Audit Log to monitor what changes our staff might make on your website (if any):

https://wordpress.org/plugins/wp-security-audit-log/

We really look forward to helping you.

Service TopRanked
3 years, 1 month ago

Rank Math pro

Hello,

I have updated the sensitive data as requested. Can you please check further?

Thank you.

Reinelle
3 years, 1 month ago

Hello,

Thank you for your patience.

From the log you have shared, it seems that you have also selected the data from AIO, but you have mentioned you’re importing from Yoast only

[17:39:34] Importing postmeta from AIO Schema Rich Snippet

In this case, please try importing in Rank Math > Status & Tools > Import & Export > Other Plugins, then under the Yoast SEO column, click the Import button.

Let us know how this goes.

Thank you.

Service TopRanked
3 years, 1 month ago

Rank Math pro

That appears to have worked for importing the Yoast data. Thank you.

But if RankMath is as complete as WP Schema Pro then I would also like to import that data to instead run schema from Rankmath.
But it appears that is where the problem is happening. When I follow your same recommended steps for importing WP Schema Pro’s data, it gives an error message in the log right after “Starting SEO score recalculation”.

It appears I may need to run schema from WP Schema Pro rather than starting from scratch with no imported data for Rankmath.

Service TopRanked
3 years, 1 month ago

Rank Math pro

Does RankMath offer the Review Schema? https://schema.org/Review

I don’t see it as an option in the pulldown and it would be ideal for our testimonial/service review pages.

Nigel
3 years, 1 month ago

Rank Math business

Hello,

Recalculating the SEO score is not a necessary step in the schema import. I managed to import the schema data with score recalculation toggled off. Screencast: https://i.rankmath.com/v/7EGuLu

If you still wish to recalculate SEO score, you can follow step 3 in this guide: https://rankmath.com/kb/seo-score-not-available/#database-tools

Hope that helps. Please let us know if you have questions.

Service TopRanked
3 years, 1 month ago

Rank Math pro

Thanks Nigel! All set now.

Nigel
3 years, 1 month ago

Rank Math business

Hello,

We are super happy that this resolved your issue. If you have any other questions in the future, know that we are here to help you.

Thank you.

RankBot
3 years ago

Hello,

Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

Thank you.

Viewing 10 replies - 1 through 10 (of 10 total)

The ticket ‘Import SEO Settings failing’ is closed to new replies.