Hello,
Thank you for contacting us and we regret the inconvenience caused.
Could you confirm if, during the setup process, you imported the redirects from the Redirections plugin specifically?
If not, please follow this guide and see if the redirects are imported:
https://rankmath.com/kb/import-redirection-plugin-data/#importing-redirection-plugin-using-rank-math-import-export
Please let us know how that goes.
Thank you.
Thanks, using that import as described did work. This has led onto another issue.
I need to redirect from /unibuddy-2021 to /unibuddy-2021/?smile
However, when I attempt this, I always hit a “redirected too many times” with thr url resulting as /unibuddy-2021/?smile?smile
How would I achieve this redirect?
Hello,
Sorry to disappoint you but we do not support redirections with query strings/parameters (?smile).
This is something that we plan to implement in our future updates.
If you have to redirect URLs with query strings, you can use htaccess redirections or the Redirections plugin itself. If you’ll use the Redirections plugin, it is recommended to disable the Redirections module of Rank Math from your WordPress admin area > Rank Math > Dashboard, to avoid any possible conflicts.
Hope this helps.
Thank you.
Thanks for the update. This is a must-have for me – I look forward to seeing this in a future update.
Hello,
Currently, we do not have an ETA on this but we have plans of implementing the feature in our future updates.
If there’s anything else that we can assist you with, please let us know.
Thank you.
Hello,
Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.
If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.
Thank you.
