Import not restoring redirection and focus keyword option not showing

#980147
  • Resolved Kiran Kumari
    Rank Math free

    I have recently deactivated the Plugin due to heavy table in database and I have exported setting before deactivation. Now again trying to import setting but my redirection saved earlier is not importing. Additionally the option to fill focus keyword at Classic Editor is also not showing.

Viewing 9 replies - 1 through 9 (of 9 total)
  • Hello,

    We apologize for the issues you are facing with importing your redirections and the focus keyword option not showing in the Classic Editor.

    To address the redirection import issue, please ensure that you are following these steps:

    1. Navigate to WordPress Dashboard → Rank Math SEO → Status & Tools → Import & Export.
    2. If the Import & Export tab is unavailable, make sure you have switched to the Advanced Mode in Rank Math.
    3. Scroll down to the Other Plugins section and select the Redirections tab.
    4. Choose the Import Redirections option and click on the Import button.

    If you have followed these steps and are still unable to import your redirections, it may be due to an issue with the exported settings or a version conflict. We recommend checking if you are using the latest version of Rank Math.

    Regarding the focus keyword option not showing in the Classic Editor, this could be related to a compatibility issue or a setting that needs to be enabled. Please ensure that the Rank Math settings for the Classic Editor are properly configured.

    If these suggestions do not resolve your issues, please reply to this ticket with your site URL, and a human agent from our support team will assist you further.

    I have not exported only redirection, I have exported all through Import/Export screen. Classic Editor setting is not found anywhere.

    Hello,

    Can you please confirm if our Rank Math SEO metabox isn’t showing at all? If so, please follow this guide: https://rankmath.com/kb/why-rank-math-meta-box-is-not-showing/

    If that isn’t it, please share a screenshot of the issue so we can come up with a solution. You can use this tool to share your screenshots with us: https://imgur.com/upload

    As for the importing issue, can you please share a screenshot of the error shown in the importing log after the importing process is finished? If you don’t see any errors, this is something we need to check on your website. Please edit the first post on this ticket and include your WordPress & FTP logins in the designated Sensitive Data section.

    Please do take a complete backup of your website before sharing the information with us.

    Sensitive Data Section

    It is completely secure and only our support staff has access to that section. If you want, you can use the below plugin to generate a temporary login URL to your website and share that with us instead:

    https://wordpress.org/plugins/temporary-login-without-password/

    You can use the above plugin in conjunction with the WP Security Audit Log to monitor what changes our staff might make on your website (if any):

    https://wordpress.org/plugins/wp-security-audit-log/

    We really look forward to helping you.

    Hello,

    I have updated the sensitive data as requested. Can you please check further?

    Thank you.

    Hello,

    Please also share the imported file so we can check this further. You can use a tool like https://wetransfer.com to share the file.

    Looking forward to helping you.

    Hello,

    I have updated the sensitive data as requested. Can you please check further?

    Thank you.

    Hello,

    The import file you shared is for the overall settings of Rank Math. This is not the import for redirections. The import for redirections should be in CSV format, which is only available for the PRO version.

    As for the issue with the focus keyword field not working on Classic Editor, it seems to be working, as you can see from the screenshot below:

    Rank Math support

    Looking forward to helping you.

    OK

    Hello,

    Glad that everything has been sorted out.

    Please feel free to reach out to us again in case you need any other assistance.

    We are here to help.

    Thank you.

Viewing 9 replies - 1 through 9 (of 9 total)

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