Import from Yoast

#76421
  • Resolved J Wu

    4 years, 1 month ago

    Rank Math pro
    Content AI Starter

    Hi,

    I use the import function to transfer info from Yoast to Rank Math SEO. It has been running import for hrs and then freeze. Please advise how to fix this problem?

    Thanks,
    John

Viewing 6 replies - 1 through 6 (of 6 total)
  • Michael Davis

    4 years, 1 month ago

    Rank Math pro

    Hello,

    Thank you for contacting Rank Math and sorry for any inconvenience that might have been caused due to that.

    We might need to take a closer look at the settings. Please edit the first post on this ticket and include your WP logins in the designated Sensitive Data section.
    Sensitive Data Section

    It is completely secure and only our support staff has access to that section. If you want, you can use the below plugin to generate a temporary login URL to your website and share that with us instead:

    https://wordpress.org/plugins/temporary-login-without-password/

    You can use the above plugin in conjunction with the WP Security Audit Log to monitor what changes our staff might make on your website (if any):

    https://wordpress.org/plugins/wp-security-audit-log/

    We really look forward to helping you.

    J Wu

    4 years, 1 month ago

    Rank Math pro
    Content AI Starter

    Hello,

    I have updated the sensitive data as requested. Can you please check further?

    Thank you.

    J Wu

    4 years, 1 month ago

    Rank Math pro
    Content AI Starter

    Hi Michael,

    Thanks for your follow-up. I already provide the info, please let me know if you need any further info.

    Thanks,
    John

    Michael Davis

    4 years, 1 month ago

    Rank Math pro

    We released a quick Beta update to fix the issue.

    Please enable the Beta update by following this:
    https://rankmath.com/kb/version-control/#beta-updates

    beta update

    If you are unable to see an update, please clear Rank Math’s transients from:
    WP Dashboard > Rank Math > Status & Tools > Database Tools > Remove Rank Math Transients > Remove transients
    remove transients rank math

    Please clear the caches, server, and WordPress after updating.

    If the issue is still not resolved, please let us know.

    We are here to assist. Thank you.

    J Wu

    4 years, 1 month ago

    Rank Math pro
    Content AI Starter

    Hi Michael,

    It fixed the import issue.

    Thanks,
    John

    Uzair

    4 years, 1 month ago

    Hi John,

    We are so glad that the issue is fixed.

    We are always here if you need us in the future.

    Hey, if it isn’t too much to ask for – would you mind leaving us a review here?

    https://wordpress.org/support/plugin/seo-by-rank-math/reviews/#new-post

    It only takes a couple of minutes but helps us tremendously.

    It would mean so much to us.

    Thank you.

Viewing 6 replies - 1 through 6 (of 6 total)

The ticket ‘Import from Yoast’ is closed to new replies.