Hello,
We apologize for the issue you are facing with importing your Rank Math data. It sounds like you’ve followed the correct steps, but let’s ensure everything is in order.
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Exporting Data: Make sure you have exported your settings correctly from the older website. You can refer to our guide on Import & Export Settings for detailed instructions on how to do this.
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Importing Data: On your new website, navigate to Rank Math SEO → Status & Tools → Import & Export. Ensure you are selecting the correct file that you exported from your old site.
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Check for Errors: If the import still does not work, check the Error Log in the Status section of Rank Math. This can provide insights into what might be going wrong. You can find it under Rank Math SEO → Status & Tools → Error Log.
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Version Compatibility: Since you mentioned both websites are running the same version of Rank Math, that should not be an issue. However, ensure that all plugins and themes are also updated to avoid any conflicts.
If you’ve tried all these steps and are still having trouble, please reply to this ticket, and a human agent from the Rank Math Support team will assist you further. Thank you for raising this concern!
Sources:
Rank Math Import Export Settings
Rank Math Status and Tools » Rank Math
I managed to find the problem causing this issue. The problem is that some tables od the rank math plugin are missing from the database. So, I go to rank math tools & status > database > restore missing tables from the database.
Hello,
We are glad to know that this issue has been resolved. Thank you for letting us know.
This ticket will be closed now, but you can always open a new one if you have any other questions or concerns. We are here to help you with anything related to Rank Math.
We appreciate your patience and cooperation throughout this process.
Thank you for choosing Rank Math.
