Import Error

#477053
  • Resolved Vincent C

    3 years, 1 month ago

    Rank Math free

    Hi,

    I receive an error during the import process for the Yoast SEO, AIO Schema Rich Snippet, and Redirections plugin.

    Here are my steps before I see the error.

    1. Install Rank Math
    2. Deactivate Yoast SEO, AIO Scehem Rich Snippet, and Redirections plugins
    3. Activate Rank Math
    4. Check the Easy Settings setup wizard
    5. Leave the default plugins checked for the import settings
    6. Then try to import the SEO plugins before error

    Any idea for a workaround or what may cause the issue?

    screenshots https://imgur.com/a/Iu2LWbi

Viewing 1 replies (of 1 total)
  • Reinelle

    3 years, 1 month ago

    Hello,

    Thank you for contacting Rank Math and bringing your concern to our attention. I’m sorry for any inconvenience this issue may have caused you.

    For initial troubleshooting, please skip the import for now in the Setup Wizard.

    Then, head over to Rank Math > Status & Tools > Import & Export > Plugins section and import them per column/plugin.

    Yoast

    Please note that some options are only available when you enable the Advanced Mode in Rank Math. If it’s not showing, you must have chosen to use Easy Mode. Please follow the steps in this link to switch to Advanced Mode:
    https://rankmath.com/kb/advanced-mode/

    Let us know how this goes.

    Thank you.

    RankBot

    3 years ago

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 1 replies (of 1 total)

The ticket ‘Import Error’ is closed to new replies.