Hello,
Thank you for contacting the support, and sorry for any inconvenience that might have been caused due to that.
Could you please confirm if you are referring to the tests on your SEO Analysis page?
For us to further check the issue here, please share the affected URL in the Sensitive Data section.
Looking forward to helping you with this one.
Hello,
We might need to take a closer look at the settings. Please edit the first post on this ticket and include your WordPress & FTP logins in the designated Sensitive Data section.
Please do take a complete backup of your website before sharing the information with us.
It is completely secure and only our support staff has access to that section. If you want, you can use the below plugin to generate a temporary login URL to your website and share that with us instead:
https://wordpress.org/plugins/temporary-login-without-password/
You can use the above plugin in conjunction with the WP Security Audit Log to monitor what changes our staff might make on your website (if any):
https://wordpress.org/plugins/wp-security-audit-log/
We really look forward to helping you.
This plug in does not work on my wp
[Logins moved to the sensitive data section]
Here is account I made , I trust you not to change to anything bad 😉
Hello,
I logged into your website’s admin area and upon investigating, I found that Rank Math is correctly adding the ALT texts to the images. You can inspect the product images using browser’s developer tools to see the added ALT texts.
Rank Math adds the ALT texts to those images which satisfy the below conditions:
1. Missing the ALT text.
2. Present inside the WP editor area.
3. Stored on the website.
The images that are shown in the error of SEO Analysis are not present in the WP editor area and hence we do not add the ALT texts to them.
You can manually add the ALT texts to these images to fix the issue.
Hope this helps.
Thank you.
Thank you for all.
You have best customer support ever.
And I will definitely buy pro version.
Best Regards
Milos Milosevic
Hello,
We’re glad that we could address the concern.
Please feel free to get in touch if you require any further assistance.
Thank you.
Hello,
Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.
If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.
Thank you.
