Image SEO wont turn on

#168877
  • Resolved Tom McCann
    Rank Math free

    When i click dashboard and turn Image SEO on it just spins forever, the same happened with redirection but i was able to turn that on by running the setup wizard again.

    Thanks
    Tom

Viewing 3 replies - 1 through 3 (of 3 total)
  • Prabhat
    Rank Math agency

    Hello,

    Thanks for contacting us and we regret the inconvenience caused.

    Assuming you are using the latest version of all the plugins and the themes (please update if not yet), it would seem like a conflict with one of the plugins or the theme you are using.

    To determine that, please follow this troubleshooting guide:
    https://rankmath.com/kb/check-plugin-conflicts/

    Only the site admin would know and your users won’t be affected by this troubleshooting.

    Following the above troubleshooting guide, please disable all the plugins and then try to enable the Image SEO module.

    Please let us know how that goes.

    Thanks.

    Hi
    Thanks for the idea, i think however i have found the issue.
    WP-Cerber is blocking your API requests:

    Request to REST API denied
    /wp-json/rankmath/v1/saveModule

    Prabhat
    Rank Math agency

    Hello,

    We’re glad that you found the issue and thanks for sharing the details with us.

    If you do have another question in the future, please feel free to reach out, and it will be our pleasure to assist you again.

    Thank you.

Viewing 3 replies - 1 through 3 (of 3 total)

The ticket ‘Image SEO wont turn on’ is closed to new replies.