Image not showing on social

#122823
Viewing 5 replies - 1 through 5 (of 5 total)
  • Hello,

    Thank you for contacting Rank Math and bringing your concern to our attention. I’m sorry for the delay and for any inconvenience this issue may have caused you.

    I’ve checked your site, and the Open Graph tags og: are present. Though, these were also duplicated, which’s why Facebook is not showing your meta description and image.

    You may need to check if the other tags were generated by conflicting plugin/s or theme by following the steps in the link below:
    https://rankmath.com/kb/check-plugin-conflicts/

    I hope that helps. Thank you, and looking forward to your update.

    Also ran the same test with multiple URLs with Rank Math installed. Same issue

    https://i.imgur.com/XyJ9neu.jpg

    Hello,

    You are getting a 206 status code on that URL. It seems like you have gzip enabled on your website. We disabled that in W3 Total Cache and now it is working fine.

    Can you check now? If WPX is doing any gZip cache from their end, you might need to ask them to disable that too.

    Is there a reason why some of the links work and some don’t?

    Isn’t it fairly standard to enable gzip for website speed?

    Hello,

    Yes, gZip is recommended but it needs to be using correctly with proper deflate encoding. If you check Google you will see you are not the only one facing this issue:

    Even more issues with W3 Total Cache:

    It can work on some URLs and not on others and it has nothing to do with Rank Math. Once you have setup your website correctly and there is no issue like above – all OpenGraph images will work across your entire website.

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 5 replies - 1 through 5 (of 5 total)

The ticket ‘Image not showing on social’ is closed to new replies.