We might need to take a closer look at the settings. Please edit the first post on this ticket and include your WP logins in the designated Sensitive Data section.
It is completely secure and only our support staff has access to that section. If you want, you can use the below plugin to generate a temporary login URL to your website and share that with us instead:
https://wordpress.org/plugins/temporary-login-without-password/
You can use the above plugin in conjunction with the WP Security Audit Log to monitor what changes our staff might make on your website (if any):
https://wordpress.org/plugins/wp-security-audit-log/
We really look forward to helping you.
Thank you for this quick reply! It is awsome.
But I would like to not share our access.
We just would like to know how this part of your plugin work.
So the built-in bulk importing method work like this:
1. First you upload your images. We upload our product pictures via FTP. In this method you can not fill the abributtes. I think we can upload via woocommerce uploader in Media section, but in this method you can write attributes, but i do not want to fill it one by one.
2. You import your products from a CSV what contains the details about your product.
One of these field contains an URL with the path of pictures.
3. If it succesful then you have uploaded product with details.
1. When does your plugin fill the attributes fieldsin the progress of uploading?
2. Or how does your plugin fill the attributes fields? What is the method?
Image attributes
In your guide there is no information about uploading methods.
Just a switch button.
Thank you!
Hello,
Thank you for contacting Rank Math and sorry for any inconvenience that might have been caused due to that.
For a better explanation of how the attributes are added, kindly allow me to consult the dev and then I’ll get back to you.
Looking forward to helping you. Thank you.
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Hello Hende,
Appreciate your patience.
Rank Math adds alt and title tags to images on the fly.
What that means is that the alt text is added to images when they are loaded by a visiter or bots.
Rank Math can add alt and title to images added via the Editor section only or used INSIDE the post/product editor. We cannot add them to featured images or images added using any other method.
Hope that helps and please do not hesitate to let us know if you need our assistance with anything else.
Hello,
Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.
If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.
Thank you.
