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Hello,

Thank you for that information.

For initial troubleshooting, could you please temporarily disable/deactivate the Rank Math plugin on your site to check if Rank Math is causing this issue? All of your settings/metadata are saved in your database so there shouldn’t be any data loss.

Alternatively, you can follow the steps in this link for checking any plugin/theme conflicts on your site:
https://rankmath.com/kb/check-plugin-conflicts/

If the issue still persists, we might need to take a closer look at the settings. Please edit the first post on this ticket and include your WordPress & FTP logins in the designated Sensitive Data section.

Please do take a complete backup of your website before sharing the information with us.

It is completely secure and only our support staff has access to that section. If you want, you can use the below plugin to generate a temporary login URL to your website and share that with us instead:

https://wordpress.org/plugins/temporary-login-without-password/

You can use the above plugin in conjunction with the WP Security Audit Log to monitor what changes our staff might make on your website (if any):

https://wordpress.org/plugins/wp-security-audit-log/

We really look forward to helping you.

Thank you.