I’m unable to update the pro version, please how to update?

Hello,

We apologize for the issue you are facing with updating the Rank Math SEO PRO version. The error message you are seeing, PCLZIP_ERR_BAD_FORMAT (-10), can occur due to a few reasons. Here are some steps you can take to resolve this issue:

1. Check the Zip File

• The plugin zip file may have been corrupted during download. Please download the latest Rank Math PRO version from your account and try installing it again.

2. Ensure You Are Using the PRO Account

• If you are trying to update while connected to a free account, you will encounter this error. Confirm that your website is connected to the correct PRO account. You can do this by:
  • Going to Rank Math SEO → Dashboard → Help in your WordPress dashboard.
  • Disconnecting your account by clicking on Disconnect Account.
  • Then, reconnecting by clicking on Connect Now and ensuring you select the correct PRO account.

3. Check Storage Space

• If the error persists, it might be due to insufficient storage space on your web server. Try uploading other files (like images or other plugins) to see if you encounter similar issues. If so, consider deleting unnecessary files or contacting your web host for more storage.

If you continue to experience issues after trying these steps, please reply to this ticket with your site URL, and a human agent from our support team will assist you further. Thank you for raising this concern!

Sources:
How to Fix PCLZIP_ERR_BAD_FORMAT (-10): Unable to find End of Central Dir Record signature » Rank Math