I’m Unable to connect my rank math account to rankmath wordpress plugin

#98944
Viewing 15 replies - 1 through 15 (of 17 total)
  • Adnan
    Rank Math free

    same here

    I am also experiencing this problem, is it a problem with the most recent plugin version?

    Same here, when press the button the url destination says: Oops! That page can’t be found.

    Oh, same here

    same

    Hello,

    Thank you for contacting the support and sorry for any inconvenience that might have been caused due to that.

    The issue may have been temporary, please try again. If the issue persists, assuming you are using the latest version of all the plugins and the themes (please update if not yet), it would seem like a conflict with one of the plugins or the theme you are using.

    To determine that, please follow this troubleshooting guide:
    https://rankmath.com/kb/check-plugin-conflicts/

    Please let us know if you find the culprit.

    Only the site admin would know and your users won’t be affected by this troubleshooting.

    If this doesn’t help then we might need to take a closer look at the settings. Please edit the first post on this ticket and include your WordPress logins in the designated Sensitive Data section.
    Sensitive Data Section

    It is completely secure and only our support staff has access to that section. If you want, you can use the below plugin to generate a temporary login URL to your website and share that with us instead:

    https://wordpress.org/plugins/temporary-login-without-password/

    You can use the above plugin in conjunction with the WP Security Audit Log to monitor what changes our staff might make on your website (if any):

    https://wordpress.org/plugins/wp-security-audit-log/

    We really look forward to helping you.

    The Troubleshooting Guide not exist – Ooops – 404

    I’m unable connect a page too to my Rank-Math-Account

    Alberto
    Rank Math business

    Hello,

    I have sent this issue to our devs so they will check it deeper. We will update you soon.

    Looking forward to help you.

    I am still not able to connect my rank math account too in wordpress. Displayed as Oops! That page can’t be found.

    i can’t connect either. Can’t access the trouble shooting guide too.

    unable to connect. instructions don’t load.

    can connect now. i guess it was rankmath server side??

    Alberto
    Rank Math business

    Hello,

    For the ones not able to connect, could you try again? And also update to the latest Rank Math version?

    We have been doing some big updates to both the plugin and the servers and now everything should be fixed. If not, let us know and we will continue helping you.

    Looking forward to help you.

    Alberto
    Rank Math business

    Hello,

    For the ones not able to connect, could you try again? And also update to the latest Rank Math version?

    We have been doing some big updates to both the plugin and the servers and now everything should be fixed. If not, let us know and we will continue helping you.

    Looking forward to help you.

    Alberto
    Rank Math business

    Hello,

    For the ones not able to connect, could you try again? And also update to the latest Rank Math version?

    We have been doing some big updates to both the plugin and the servers and now everything should be fixed. If not, let us know and we will continue helping you.

    Looking forward to help you.

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 15 replies - 1 through 15 (of 17 total)

The ticket ‘I’m Unable to connect my rank math account to rankmath wordpress plugin’ is closed to new replies.