I’m not able to login

#322986
  • Resolved Kamaljeet Kaur
    Rank Math free

    Hi,

    I already have an account with rank math, and now I’m creating a new website. I want to use my same rank math account for a new website as well, but I’m not able to log in with my existing credentials for setting up rank math for my new website. But I can log in on your website successfully with the same credentials.

Viewing 5 replies - 1 through 5 (of 5 total)
  • Hello,

    Thank you for contacting the support, and sorry for any inconvenience that might have been caused due to that.

    It seems you are already logged in to your current Rank Math account as you are able to post this very ticket.

    If you are not able to login to your Rank Math account, head over to our login page and click “Forgot Password?”, you should be able to reset your password using the email you use to signup with Rank Math.

    If you can’t find your email in your inbox, please check your spam folder too.

    After doing accessing your account again, head over to your WordPress Dashboard > Rank Math > Dashboard > Help and on this page, disconnect and reconnect the account.

    Let us know how that goes. Looking forward to helping you on this one.

    Kamaljeet Kaur
    Rank Math free

    Thanks, I’m able to access it now.

    Azib Yaqoob
    Rank Math business

    Hello,

    Glad that helped. Please let us know if you need further assistance with anything else, we are here to help.

    Thank you.

    Kamaljeet Kaur
    Rank Math free

    No! Thanks for assisting

    Hello,

    We are super happy that this resolved your issue. If you have any other questions in the future, know that we are here to help you.

    If you don’t mind me asking, could you please leave us a review (if you haven’t already) on https://wordpress.org/support/plugin/seo-by-rank-math/reviews/#new-post about your overall experience with Rank Math? We appreciate your time and patience.

    If you do have another question in the future, please feel free to create a new forum topic, and it will be our pleasure to assist you again.

    Thank you.

Viewing 5 replies - 1 through 5 (of 5 total)

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