Hello,
Thank you for contacting Rank Math, and sorry for any inconvenience caused.
Please ensure that the Rank Math plugin is updated to the latest version.
https://rankmath.com/changelog/free/
Then, clear the Rank Math transients by going to Rank Math > Status & Tools > Database Tools > Remove transients
![transients](https://i.rankmath.com/kRCgBq+)
Once done, clear the website and browser cache and check again.
If the issue persists, check if you are using a Firewall, as there are chances that it will prevent saving the data. You can check this link for more information:
https://rankmath.com/kb/meta-data-not-saving/
I hope this helps. Looking forward to helping you.
Thank you, I’ll go through the process you’ve outlined.
Hello,
Let us know how it goes.
Meanwhile, if you have any other questions, please feel free to ask.
We are here to help you.
Hello,
Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.
If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.
Thank you.