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I’d like to merge my accounts

#711740

Resolved Lech Dutkiewicz
10 months, 3 weeks ago

Rank Math free

Hi, I just realized I have 2 accounts. One uses this email and the second one uses l***@s*************** as an email. I no longer have access to this email account, but I can still log in to my RankMath account for this other account.

I’d like to have my account use l*************@g******** as an email, but apparently, I have an account for this email already with no websites connected to it.

So I guess I’d like either to merge these accounts and use l*************@g******** as my email or, if it is not possible, to delete this account, so I can then change the email assigned to this other account.

Whatever works and is possible, I will follow. Please let me know.

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RankBot
10 months, 3 weeks ago

Hello, I’m sorry to hear about the issue you’re facing with your Rank Math accounts. To merge your accounts or change the email connected to your PRO plan, you will need to open a ticket on our Support forum. You can do this by navigating to the Rank Math Support Forum and following the instructions provided in the context.

In the Ticket Title section, enter a one-line summary of the issue, and then provide more details in the Ticket Question section. In the Sensitive Data section, enter the email addresses you want to connect to your PRO account or request to merge your FREE and PRO accounts. If you have any questions or need further assistance, please feel free to reach out to our support team through the ticket. We’re available 24/7, 365 days a year.

Thank you for bringing this to our attention, and we appreciate your understanding as we work to resolve this for you.

Sources:
I Purchased Rank Math PRO but Rank Math is Still Showing FREE » Rank Math
How to Delete Your Rank Math Account » Rank Math
How to Change or Update the Payment Method » Rank Math
Website Not Shown In Rank Math Account Area » Rank Math

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