IA não aparece os creditos e não consigo usar

Hello,

Thank you for contacting us and sorry for any inconvenience that might have been caused due to that.

Please head over to your Rank Math Account > Website or visit this URL: https://rankmath.com/my-account/websites/ and check if you can see the correct Content AI credits.

If the credit count is correct on your account but not on your website, please try to disconnect and reconnect your Rank Math account from WordPress dashboard > Rank Math > Dashboard > Help:

https://i.rankmath.com/ZvEfVb
https://i.rankmath.com/OZSwOw

After doing so, please try to refresh the credits from WordPress Dashboard > Rank Math > General Settings > Content AI and see if that works for you. Here’s a screenshot for reference:

Let us know how it goes. Looking forward to helping you.

Thank you.

Hello,

When you click on the “Refresh” button, is there any error message shown? If so, please share that error message with us.

If there are none, we might need to take a closer look at the settings. Please edit the first post on this ticket and include your WordPress login in the designated Sensitive Data section.

Please do take a complete backup of your website before sharing the information with us.

It is completely secure and only our support staff has access to that section. If you want, you can use the below plugin to generate a temporary login URL to your website and share that with us instead:

https://wordpress.org/plugins/temporary-login-without-password/

You can use the above plugin in conjunction with the WP Security Audit Log to monitor what changes our staff might make on your website (if any):

https://wordpress.org/plugins/wp-security-audit-log/

We really look forward to helping you.