Hello,
Thank you for contacting Rank Math today.
Yes, we can change your username. Kindly send us your preferred username or nickname.
To check if your preferred name is available, open your profile URL and try to change the name:
https://support.rankmath.com/users/username1/
If changing username1 to [preferred nickname] shows a profile instead of a Page Not Found error, then it means the username is taken.
Please note that usernames can’t have spaces.
If your chosen username is available, we’ll inform the accounts team of the same and they will proceed with the change.
Don’t hesitate to get in touch if you have any other questions.
Looking forward to helping you. Thank you.
Hello,
I have updated the sensitive data as requested. Can you please check further?
Thank you.
Hello,
We’ve updated your username as requested.
Hope that helps.
Thank you.
Hello,
Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.
If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.
Thank you.
