i wanted to upgrade my subscription but i cannot find where to do it

Hello,

Thanks for contacting us and sorry for any inconvenience that might have been caused due to that.

You can purchase directly from our Pricing Page here https://rankmath.com/pricing/

Or you can upgrade your subscription plan easily from your Rank Math account. Please follow this guide for step by step instructions: https://rankmath.com/kb/upgrade-plan/

If you are still having difficulties purchasing our product, please ensure that your payment method supports the following:

– Payments in USD $
– Supports subscription-based payments
– You are not using a prepaid card
– International payments are turned on

If everything from the above is enabled and working, you can also try using a credit card instead.

You can also call your bank and ask what’s stopping the payment to go through and request them to approve it on your end.

Also, if you are using a Proxy or VPN, please disable that and use your actual ISP to make the purchase.

Please let us know how that goes.

We’re looking forward to helping you.

Thank you.

Hello,

Can you please search and forward a receipt from FastSpring.com so we can locate your PRO account?

You can add a screenshot link using this tool in the sensitive data section

It is completely secure, and only our support staff has access to that section.

Looking forward to helping you.

Thank you.