Hello, we apologize for the issue you are facing regarding your purchase. It seems like there was a misunderstanding with the products. Unfortunately, we cannot directly switch purchases between Rank Math SEO and Content AI.
However, you can still utilize Content AI alongside Rank Math SEO, as they complement each other well. If you would like to proceed with purchasing Rank Math SEO, you may need to make a separate purchase for that product.
For further assistance or to discuss your options regarding your recent purchase, please reply to this ticket, and a human agent from the Rank Math Support team will be happy to assist you further.
Sources:
Content AI – Your Personal AI Assistant by Rank Math
I cannot afford yearly package of both
Hello,
Thank you for contacting support.
We cannot switch subscriptions in our system for two different products. What we can offer is a full refund of this purchase so you can make the correct one.
Please let us know if that would work for you.
Looking forward to hearing back from you.
Hello,
Thank you for your prompt response.
A full refund sounds like a good solution. Please proceed with the refund, and I will make the correct purchase afterward.
Hello,
We have replied to your other ticket about the same issue. We are closing this one in favor of that.
Looking forward to helping you.
