Hello,
We apologize for the issue you are facing with the soft 404 page and the unsuccessful attempts to set up a 301 redirect.
To address this, please ensure that you are following the correct steps to create a 301 redirect in Rank Math:
- Go to your WordPress Dashboard.
- Navigate to Rank Math SEO > Redirections.
- In the Source URL field, enter the URL of the soft 404 page you want to redirect.
- In the Destination URL field, enter the URL of the parent page where you want to redirect users.
- Click on the Add Redirection button to save your changes.
If you have already done this and it still isn’t working, it might be worth checking if there are any conflicting plugins or server settings that could be affecting the redirection. Additionally, ensure that your server is configured correctly to handle redirects.
For more detailed guidance, you can refer to our article on How to Fix the Submitted URL Seems to Be a Soft 404 Error.
If the problem persists, please reply to this ticket, and a human agent from the Rank Math Support team will assist you further.
Thank you for raising this concern!
Sources:
How to Fix the Submitted URL Seems to Be a “Soft 404” Error » Rank Math
Hello,
Thank you for contacting us and sorry for any inconvenience that might have been caused due to that.
Please share the redirection you created on your website which is not working. You can share it in this structure:
Source:
Redirection Type:
Destination URL:
Or, you can share a screenshot of the redirection by using a tool like https://imgur.com/upload so that we can check this further for you.
However, in order to redirect URLs with query parameters, please use the following filter code on your website:
add_filter( 'rank_math/redirection/add_query_string', '__return_false' );
Here’s how you can add filter/hook to your WordPress site: https://rankmath.com/kb/wordpress-hooks-actions-filters/
Let us know how it goes. Looking forward to helping you.
Thank you.
Hello,
Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.
If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.
Thank you.
