Hello,
Thank you for contacting Rank Math.
You can follow this guide to completely remove Rank Math data(this will remove all the existing data from the database):
https://rankmath.com/kb/uninstall/
All the payments for our subscriptions need to go through the payment provider so we can’t send a manual invoice for the subscription.
You can purchase the plugin from here:
https://rankmath.com/pricing/
Hope that helps.
Thank you.
I am still having difficulties while paying with paypal, idk why it’s happening, I still request you to send me an paypal invoice.
Thanks,
Hello,
The payment should be done within our payment provider FastSpring.
Please ensure that your payment method supports the following:
– Payments in USD $
– Supports subscription-based payments
– You are not using a prepaid card
– International payments are turned on
If everything from the above is enabled and working, you can also try using a credit card instead.
Also, if you are using a Proxy or VPN, please disable that and use your actual ISP to make the purchase.
Please let us know how that goes.
We’re looking forward to helping you.
Thank you.
Hello,
Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.
If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.
Thank you.
