i want to buy a pro plan

#205057
  • Resolved Tarviz
    Rank Math free

    I’m trying to buy your RankMath Pro plan but the payment keeps failing,
    I have used several debit cards but the transactions still keep failing. (We regret that your order could not be accepted. We value your business and would like to help you complete this order. Please contact us for assistance.) this is the error we faced while the transaction.

    So please try to resolve the issue as soon as possible and guide us with this.

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  • Prabhat
    Rank Math agency

    Hello,

    Thank you for your query and we are so sorry about the trouble this must have caused.

    Please ensure that your payment method supports the following:

    – Payments in USD $
    – Supports subscription-based payments
    – You are not using a prepaid card
    – International payments are turned on

    If everything from the above is enabled and working, you can also try using a credit card instead.

    You can also call your bank and ask what’s stopping the payment to go through and request them to approve it on your end.

    Looking forward to helping you.

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 1 replies (of 1 total)

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