I Want a Refund

#1036538
  • Resolved Erick
    Rank Math free

    I am trying to get a refund For the last couple of days since the plugin is not working on my website after trying all the workaround you guys suggested allong with my web developer. My original ticket for some reason is now requesting permissions for me to view and follow upo on it. So i decided to open a new one.

    Please follow through with th e refund. I have tried everything and it is not working.

    Please confirm.

    Regards,

Viewing 1 replies (of 1 total)
  • Hello,

    Kindly see the invoice for your reference [moved to sensitive data section].

    You can see the refunded amount under Refunds and Returns.

    https://rankmath.com/my-account/subscriptions/?tab=payments

    Lastly, you can check your account or call your bank to verify if the amount has been reversed.

    We ask for your patience regarding this matter.

    If you still have any questions, just reply and we will be more than happy to clarify any doubts you might have.

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 1 replies (of 1 total)

The ticket ‘I Want a Refund’ is closed to new replies.