Hello,
We apologize for the issue you are facing with the video sitemap returning a 404 error. This is often due to caching issues, and since you’ve already tried clearing the cache, we recommend checking if your sitemap is excluded from caching. You can refer to this guide on excluding sitemaps from caching for further assistance.
If the problem persists after following the guide, please reply to this ticket, and a human agent from the Rank Math Support team will assist you further.
Thank you for raising this concern!
Sources:
Using Video Sitemaps in Rank Math
Hello,
Please note that Rank Math only generates the video sitemap when it finds the video schema on your page/posts. In this case, can you please share any posts/pages with videos so that we can check this further for you?
Meanwhile, you can head over to your WordPress Dashboard > Rank Math > Titles & Meta > [Post Types] and make sure the Autodetect Video and the Autogenerate Image options are enabled.
https://rankmath.com/kb/auto-detect-and-fetch-video-data/#num-1-2-autodetect-video-pro
https://rankmath.com/kb/auto-detect-and-fetch-video-data/#num-1-3-autogenerate-image-pro
After that, please navigate to WordPress Dashboard > Rank Math > Status & Tools > Database Tools and click the Generate button to generate the Video Schema for your existing posts and pages: https://rankmath.com/kb/rank-math-status-and-tools/#generate-video-schema-old-posts-pages
Once done, please try to flush the Sitemap cache by following this video screencast and see if that works for you: https://i.rankmath.com/pipRDp
However, you’re using the PRO version of the plugin on your website but the account you have used to open this ticket is the Rank Math free version.
Please search and forward a receipt from FastSpring.com so we can locate your account and verify it.
Let us know how it goes. Looking forward to helping you.
Thank you.
Hello Rakibuzzaman,
Thank you for your response.
>In this case, can you please share any posts/pages with videos so that we can check this further for you?
Thanks! there are currently 15 videos in total.
https://docs.google.com/spreadsheets/d/1bVJw-t4WB5mYX6AuzRpsN5gDLmNWo746GuxTYvVtQHo/edit?gid=468064776#gid=468064776
I tried through FastSpring.com, but couldn’t find the receipt.
I did what you said and it created a video sitemap. Thanks a lot.
But this sitemap is not opening in GSC, is this normal?
https://prnt.sc/iwOrp-kGncKi
Hello,
Since Video Sitemap is a Rank Math PRO feature, we need to verify your Rank Math PRO purchase.
Can you please share the email address you used when you purchased the subscription? You can also share the last four digits of the card you used to make the purchase. Any of these details will help us find your purchase.
Thank you for choosing Rank Math
I’m already on Pro.
But I’m not finding my account. Could you please check with the account below?
m*****@b*******************
I’ve already created a video sitemap, can I register it with GSC?
https://nihonlinecasino.com/video-sitemap.xml
Hello,
The account you shared doesn’t exist on our platform. If you cannot verify the PRO purchase we cannot assist any further with this PRO feature.
Thank you.
Hello,
Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.
If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.
Thank you.
