I still have problems to install rank math.

#882758
  • Resolved Inga

    1 year, 2 months ago

    Rank Math pro

    I still can’t open elementor pages. It’s only possible when I enable save mode. But than I can’t make changes.
    As well the aspect of my page is different when rank math is enabled.

Viewing 2 replies - 1 through 2 (of 2 total)
  • RankBot

    1 year, 2 months ago

    Hello,

    We apologize for the issues you are facing with installing Rank Math and the problems with Elementor pages. It sounds like there may be a conflict between Rank Math and Elementor, especially if you can only access Elementor in save mode.

    Here are a few steps you can try to resolve the issue:

    1. Check for Plugin Conflicts: Deactivate all other plugins except for Rank Math and Elementor to see if the issue persists. If it resolves, reactivate the plugins one by one to identify the conflicting plugin.

    2. Update Everything: Ensure that both Rank Math and Elementor are updated to their latest versions. You can check for updates in your WordPress Dashboard under Plugins.

    3. Clear Cache: If you are using any caching plugins or server-side caching, clear the cache to see if that resolves the display issues.

    4. ModSecurity: Sometimes, ModSecurity can block certain requests. If you have access to your hosting provider, ask them to check if ModSecurity is causing any issues with Rank Math or Elementor.

    5. Check File Permissions: Incorrect file or folder permissions can also lead to issues. Ensure that your website’s root directory has the correct permissions set.

    If none of these steps resolve the issue, we recommend replying to this ticket so a human agent from the Rank Math Support team can assist you further based on your specific configuration.

    Thank you for raising this concern, and we hope to help you get this resolved soon!

    Rakibuzzaman Siam

    1 year, 2 months ago

    Hello,

    Thank you for contacting us and sorry for any inconvenience that might have been caused due to that.

    Please make sure both Rank Math and the Elementor plugins are updated to the latest version.

    Once done, you can follow this guideline to check if any other plugins/themes are conflicting with Rank Math: https://rankmath.com/kb/check-plugin-conflicts/

    Let us know how it goes. Looking forward to helping you.

    Thank you.

    RankBot

    1 year, 1 month ago

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 2 replies - 1 through 2 (of 2 total)

The ticket ‘I still have problems to install rank math.’ is closed to new replies.